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Leading technology-based provider of communication services.

Financial highlights

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Revenue
£393.8m

Growth from £328.9m to £393.8m

+20%
Profit from operations
£75.7m

Growth from £45.5m to £75.7m

+66%
Adjusted EBITDA*
£79.0m

Growth from £63.5m to £79.0m

+24%
Dividend per share
11.7p

Growth from 10.5p to 11.7p

+11%

* All adjusted measures set out throughout this document which are described as "adjusted" represent Alternative Performance Measures ("APMs") and are defined and reconciled in the Financial Review section and are applied consistently.

Statements

Our partners and employees have worked hard to deliver continued growth

Chair's statement

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CEO statement

Read the full CEO statement

Financial review

Read the full Financial review

Market trends

Gamma provides business communication services that are flexible, scalable and secure to meet today's and tomorrow's challenges.

01

Market trend 1

Accelerated move to Cloud Based Business Communications services

02

Market trend 2

Customer Contact moves from calls to multiple contact methods

03

Market trend 3

High Bandwidth Connectivity – Everywhere

Strategy icons

Strategy

A strategy driven by an engaging culture.

Business model icons

Business model

Supporting business acceleration.

Environmental, Social and Governance report

Gamma takes its responsibilities towards the environment seriously.
We are committed to social responsibility and embed this into our policies and practices.
We believe that sound corporate governance is essential.

Risk management

Understanding the risks that affect the Group.

Market trends

Gamma provides business communication services that are flexible, scalable and secure to meet today’s and tomorrow’s challenges.

Download full report

Gamma Annual Report 2020 cover

Download the full Gamma Annual Report 2020. For further information, visit our website www.gammacommunicationsplc.com

Key to strategy

  1. Cloud Telephony and UCaaS Evolve our strong Cloud telephony position into the UCaaS market
  2. Fixed and Mobile Telecom Build on our Fixed and Mobile Telecom strength to differentiate our proposition from pure OTTs
  3. Company Expansion Expand into Europe to gain continued growth and scale
  4. Digital progression Continue to build on our digital capabilities to assure agility and sustain competitiveness

Key to KPIs

  1. Revenue
  2. Gross profit
  3. Gross margin
  4. EBITDA
  5. Cash
  6. Cash generated by operations
  7. EPS
  8. Adjusted EPS

Key to risks

  1. Unplanned service disruption
  2. Data Loss and Cyber Attacks
  3. Customer service experience
  4. Suppliers
  5. Market landscape
  6. Legal and regulatory
  7. Our people
  8. M&A
  9. Climate change